Contact
You can use this form to get in touch with us.
Call us on 01923 601 399 or WhatsApp (+442071234521) -
To WhatsApp us, Scan the QR code below using a phone or tap it to start a conversation:
We're here to help with any questions you may have, please get in touch.
We're available 7 days a week by phone, online chat (bottom right of the screen) and WhatsApp.
Email: hello@craftsew.co.uk
Online Chat / WhatApp
9am 'til late 7 days.
Our Address:
You can use this form to get in touch with us.
For a live update on your order. you can visit our self service tracking portal at craftsew.co.uk/tracking
Please let in touch with us and we will do our best to amend your shipping details prior to your order being dispatched.
We do ship parts and accessory items throughout Europe.
As the machines we sell are UK spec with UK plugs and voltage specifications, we are unable to send items outside of the UK.
We aim to dispatch in stock machines on the same working day if ordered before 1pm. After this time, the machine will be dispatched on the next working day. You should receive your delivery within 1 to 2 working days of ordering.
FREE UK delivery when you spend £20+
30 day no quibble returns policy
Get FREE Gifts with selected products
(excludes Janome and Brother products)
We accept all major Credit and Debit Cards.
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